Hunter Engineering teams with Xtime to enhance the customer experience and increase revenue for dealers
ST. LOUIS – Hunter Engineering has announced a new inspection integration with Xtime’s Engage and Inspect products. Through this relationship, Hunter inspection readings are instantly delivered to the Xtime Intelligent Diagnostic platform, resulting in a better customer experience, and increased tire and alignment profitability.
As alignment is one of the most profitable services a shop can offer, and tire tread is criticial to motorist safety, the Hunter and Xtime integration gives dealerships the opportunity to maximize service profits while boosting the service drive experience for customers through transparency and convenience.
Hunter’s unmanned inspection equipment automatically captures alignment and tire tread results in seconds when the customer pulls their vehicle into the service drive. Service advisors’ can promptly greet customers and present results on a tablet with Xtime Engage. This allows customers the opportunity to ask for needed tire and alignment services to be added to their repair order. The Hunter alignment and tire tread inspection results are also automatically integrated with Xtime Inspect for utmost technican efficiency by automatically populating the tire tread depth measurements in the inspection form. Customers can even approve alignment and tire service recommendations directly from their personal device such mobile phone.
For more information about Intelligent Diagnostics, contact your Xtime Performance Manager, or visit xtime.com/xtime-spectrum/engage/.
Xtime is the leading end-to-end software solution that drives customer loyalty and revenue for automotive dealers in each stage of the service process. With easy-to-use technology and industry experts, Xtime helps dealers meet changing customer expectations. As an advanced, connected solution that provides exceptional support, Xtime is committed to helping dealers deliver the ultimate service experience. Through transparency, convenience, and trust, Xtime Spectrum — comprised of Schedule, Engage, Inspect, and Invite — facilitates more than ten million service appointments monthly. Xtime is a Cox Automotive™ brand.
About Cox Automotive
Cox Automotive Inc. makes buying, selling, owning and using vehicles easier for everyone. The global company’s more than 27,000 team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, 40,000 auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with annual revenues of nearly $20 billion. www.coxautoinc.com
Hunter Engineering Company® is the global leader in alignment systems, wheel and tire service, brake service and inspection lane equipment. Hunter® equipment is approved and used by vehicle manufacturers, automobile and truck dealers, tire dealers and service facilities around the world.
For additional information, visit our website at www.hunter.com or contact Maddie Laviolette, Marketing Analyst and Communications Specialist, Hunter Engineering Company®, 314-716-0380.
For more information, please contact your local Hunter® representative at https://www.hunter.com/contact